Support

Help Center

Answers to common questions about your account, courses, platforms and billing.

Getting started

  1. Create your account and complete the short onboarding questions.
  2. Start The Industrial Online Course from your dashboard.
  3. Unlock platforms included in your plan from the Platforms tab.
  4. Join the community and introduce yourself.

Account and login

  • Forgot your password? Use the reset link on the sign-in page.
  • Change your email? Go to Settings, then Account.
  • Delete your account? Go to Settings, then Account, then Delete. This permanently removes your data as described in our Privacy Policy.

Courses

Your progress saves automatically. You can revisit any lesson at any time while your access is active. Each lesson ends with an action item, so you always know what to do next.

Billing

Manage your plan, payment method and invoices under Settings, then Billing. You can upgrade, downgrade or cancel anytime. See the Refund Policy for details on refunds.

Still need help?

Members can message support from inside the app. Everyone else can reach us through the Contact page at /contact.