Clear, fair rules for refunds on courses and subscriptions.
If a one-time course purchase is not right for you, you can request a full refund within 30 days of purchase, as long as you have consumed less than 30% of the course content. We measure content consumed based on lessons and materials accessed in your account.
After 30 days, or once 30% or more of the content has been consumed, course purchases are non-refundable except where required by law.
You can cancel any subscription at any time from Settings, then Billing. Cancellation stops future charges, and you keep access until the end of your current billing period.
We do not provide refunds or credits for partial billing periods, unused time or unused features, except where required by law.
Services such as War Room sessions, Lifeline rescues and Atelier builds may have their own terms, which will be shared with you before purchase. Where no specific terms apply, unused services may be refunded before work begins.
Contact us through the Contact page at /contact and choose "Billing". Include the email on your account and the purchase you would like refunded. Approved refunds are returned to the original payment method and may take 5 to 10 business days to appear.
We may decline refund requests that show signs of abuse, such as repeated purchase-and-refund patterns.
We may update this Refund Policy from time to time as Industrial grows and as laws change. When we make material changes, we will update the date below and, where appropriate, notify you by email or inside the app. Continuing to use Industrial after an update means you accept the revised Refund Policy.
Questions? Contact us through the Contact page at /contact.
Last updated: November 3, 2026