System status

The latest status for courses, platforms, community and billing is shown inside the app. If something seems off, check there first.

When an incident affects members, we post an update with what is affected, what we are doing and when to expect the next update. After resolution, we share a short summary of what happened and what we changed.

We schedule maintenance during low-traffic hours whenever possible and announce it in advance in the app and by email for changes that may affect your work.

Seeing an issue that is not listed? Message support in the app or reach us through the Contact page at /contact. Include what you were doing, the time and any error message.